![]() Download the Sector Inspector tool from Microsoft. It is the best alternative for customers who do not wish to use Symantec's tool.ġ. Microsoft has a free tool called Sector Inspector (secinspect.exe) that can be run to collect the MBR data for forwarding to the Security Response team. Provide Technical Support with the tracking number of the Security Response submission. Contact Symantec Technical Support for further assistance or to learn the correct submission portal. (See the Connect article Symantec Insider Tip: Successful Submissions! for additional advice.)Ĥ. Upload this file to our submission server, using the appropriate link based on support entitlement. A file named MyMBR.dat will be created in the C:\ drive. Open a command prompt and run this command:ģ. ![]() Unzip the MBRUtil.zip (MD5 edf9e2839253c9387fbb3321f31a36d0) to extract the contents. Download the tool attached below and save it to the root of the local hard drive. This tool has been tested on Windows XP, Windows Vista and Windows Server 2003.ġ. ![]() Originally developed by PowerQuest, Symantec's tool MBRUtil can be run to collect the MBR data for forwarding to the Security Response team. Either a Symantec tool called MBRUtil or a Microsoft tool called Sector Inspector should be able to gather the required data.
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